Wednesday, 30 September 2015

NS Optimum Reviews & Customer Experiences

NS Optimum Reviews and Customer Experiences


Grove School – Birmingham - Susan Shaw - School Business Manager
NS Optimums review of the schools IT network back in 2012 saw an upgrade to the curriculum and admin core servers and switch infrastructure to give the school a more reliable IT network. This was followed with an upgrade to laptops and NS Optimum computer hardware across the curriculum and admin networks. A review of schools IT support led to NS Optimum providing school tech support in the form of a regular onsite technician service backup up with remote & onsite emergency IT support. The good experience of NS Optimum support throughout the school sees this agreement still in place today with an annual review carried out annually. 

in 2014 a review of the schools classroom audio visual and teaching requirements was carried out and after much research the school awarded the contract to NS Optimum to install 28 x Clevertouch interactive LED Screens into classrooms throughout the school. This project also saw the deployment of over 300 x iPad and Learnpad Android tablet devices to year groups across the school and has since led to NS Optimum installing a Ruckus AC managed wireless system throughout the school to cope with the increasing demand on the old Extricom system. Full training provided by NS Optimum meant that the new technology was integrated into lessons immediately with minimal problems, we had great feedback from the teachers and pupils.

NS Optimum Review - CASE STUDY

 
 

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